Frequently Asked Questions
Everything you need to know about Planet Wax products and services.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
Are Planet Wax products eco-friendly?
Yes, we prioritize sustainability by utilizing biodegradable materials and sustainable sourcing for all our wax-based products and packaging.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our logistics to reach more countries in the near future.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.